Shipping policy

Last updated: 19 August 2026

At Booklings Club, we want every delivery to feel like a little celebration. Here's how and when your books make their way to you.

The short version

  • Booklings Club subscriptions include free standard shipping Australia-wide.
  • For other physical products, the applicable shipping arrangement or charge is shown on the product page and/or at checkout before you pay.
  • Orders are sent with Australia Post, with tracking.
  • Prefer it faster? You can add Express Post within Australia for an additional amount shown at checkout.
  • We also ship to New Zealand for an additional charge shown at checkout.

Shipping within Australia

Booklings Club subscriptions. Free standard shipping Australia-wide is included when you join the Booklings Club — there's no separate standard shipping charge added to your subscription at checkout.

Other physical products (one-off Booklings boxes and individual books). For non-subscription physical purchases, the applicable shipping arrangement or charge is displayed on the relevant product page and/or at checkout, so you'll always see what applies before you complete your order.

Digital products, such as gift cards, don't require shipping.

Delivery options within Australia

  • Standard delivery — included with Booklings Club subscriptions; for other physical products, as shown on the product page and/or at checkout.
  • Express Post (optional upgrade) — if you'd like your order sooner, you can choose Express Post at checkout for an additional amount, shown before you pay. Express Post is available across our physical range wherever Australia Post's Express service covers the delivery address. We can't guarantee a specific Express delivery date unless the relevant Australia Post Express service itself guarantees delivery to your destination.

New Zealand orders

We're glad to say Booklings ships to New Zealand.

New Zealand delivery attracts an additional shipping charge. The applicable charge is shown at checkout before you pay. New Zealand orders are currently sent by standard international shipping only — Express Post is not available for New Zealand at this time.

How your order is processed and delivered

It helps to think of delivery in two stages:

  1. Preparing and dispatching your order (our part). We generally aim to dispatch physical orders within 1–2 business days. Ongoing subscription boxes are dispatched according to the applicable subscription fulfilment cycle. You'll receive a shipping confirmation and Australia Post tracking as soon as your order is on its way, sent from our studio on the Central Coast, NSW.
  2. Delivery by Australia Post (their part). Once your parcel is with Australia Post, transit time depends on the destination and the postage service used. Delivery times are estimates only and are not guaranteed, as this stage is outside our direct control. Regional and remote areas, public holidays and peak periods can add time.

If your order is delayed, or hasn't arrived

Every physical order is sent with Australia Post tracking so you can follow its progress.

If your tracking hasn't updated for several business days, or your parcel otherwise seems significantly delayed or lost, please email us at hello@booklings.com.au with your order number and we'll investigate with Australia Post and help put it right. The sooner you let us know, the sooner we can chase it up.

Please also check that your delivery address is complete and correct at checkout. If something doesn't look right, get in touch and we'll do our best to help. If an order is returned to us or needs to be resent because an incorrect or incomplete address was supplied, additional postage may apply.

Where we ship

We currently ship within Australia and to New Zealand. We hope to reach more families further afield in the future. 🌍

Your consumer rights

Nothing in this Shipping Policy limits or excludes any rights or remedies you have under the Australian Consumer Law, including the consumer guarantees. If an item arrives damaged, faulty, incorrect or duplicated, please see our Refund & Returns Policy.

Questions about shipping? We're always happy to help at hello@booklings.com.au.